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Do You Have Questions About Our Services or Finances?
If So, We Have Answers!

At Shephard Health, we are asked many questions each day about our NW Calgary chiropractor services. If you have a question that isn't answered below, please either call us directly at (403) 543-7499 or use our handy contact form to send us your enquiry.

Frequently Asked Questions

Since we were one of the first NW Calgary chiropractor clinics to offer this procedure, the price per treatment was normally set by the manufacturer. However, those fees are only a suggested guideline. Due to the large volume of patients that we see in our clinic, we would rather help more people than make a few extra bucks.

A specific treatment can take anywhere from five to 15 minutes, depending on the location and severity of a patient’s condition. Positive benefits are often seen following the first treatment. The assessment would provide a more patient-specific estimate of the number of treatments required to gain the best results.

Generally, ART is not painful. However, comfort levels vary with each individual. At times ART can be described as mildly uncomfortable, but the therapeutic benefits easily outweigh any tenderness felt during treatment.

Yes, we often combine treatments for greater effect. We can combine any treatment such as chiropractic, shockwave, and active release, all at a discounted price.

The patient portion can be fully covered by extended insurance available through some policies. We recommend contacting your extended insurance company to confirm the details of your policy.

Please note that we do not bill secondary insurance companies on your behalf, but we would be happy to assist you with your individual insurance forms.

There are several options for parking in Kensington:

  • Metered parking on Kensington Road at a rate of $0.25 per 10 minutes.
  • Underground parking at the rear of the building on 11A Street. The cost is $10.
  • 2 hour metered parking around St. John’s Elementary School on 12th Street.
  • On-street parking is FREE from 7:00 am to 9:00 am.

Please note that parking in the Kensington area is constantly monitored.

Yes, we always welcome new patients. No referral is required!

Yes, we offer a complimentary new patient consultation!

No, a referral is not required. 


Whatever your question may be, whenever you may have it, simply fill out the form below (as best as possible) and we will return your enquiry as soon as we can during regular business hours.

Please do not use this form to cancel or change an existing appointment!

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