Custom Foot Orthotics

Custom Foot Orthotics & Insoles in Calgary

 Build a Pain-Free Foundation

Your feet are the structural foundation of your entire body. Whether you are navigating the busy downtown Calgary core, standing for 10-hour shifts on hard concrete, or hiking the trails of the nearby Rockies, your feet absorb massive amounts of force every single day. When that foundation is compromised by poor biomechanics or flat arches, the impact doesn't just stay in your feet,  it travels up your kinetic chain, causing severe pain in your knees, hips, and lower back.

At Shephard Health in Kensington, we provide expert biomechanical assessments and premium Custom Foot Orthotics (often referred to as custom insoles). Our orthotics are precision-crafted medical devices designed to correct your specific foot mechanics, alleviate chronic pain, and get you back to your active lifestyle.

Over-The-Counter Inserts vs. Custom Foot Orthotics

Many patients come to us after spending hundreds of dollars on generic, over-the-counter gel inserts from the pharmacy. While these drugstore insoles may provide a temporary cushion, they do not correct the underlying mechanical failure of your foot. It is like putting a soft pillow under a structurally crooked house, it might feel softer, but the house is still crooked.

Custom foot orthotics are entirely different. They are prescription medical devices engineered specifically for your unique foot structure, weight, and activity level. After a rigorous biomechanical analysis and 3D casting of your feet, the orthotics are manufactured in a specialized laboratory. They provide rigid or semi-rigid structural support to realign your foot and ankle, taking the excessive load off your damaged tissues, ligaments, and joints.

Conditions Treated with Custom Insoles

By correcting your foundation, custom foot orthotics can successfully treat and prevent a wide variety of painful musculoskeletal conditions, including:

Plantar Fasciitis and Heel Spurs

By supporting the medial arch and preventing overpronation (the inward rolling of the foot), custom orthotics relieve the immense tension placed on the plantar fascia, allowing it to finally heal.

Runner’s Knee and IT Band Syndrome

When your feet overpronate, your lower leg rotates inward, dragging your knee out of proper alignment. Orthotics stabilize the foot strike, preventing the dangerous rotational forces that cause knee pain.

Metatarsalgia and Morton’s Neuroma

Custom additions, such as metatarsal pads, can be built directly into your orthotics to spread the bones of your forefoot, relieving the burning nerve pain associated with Morton's Neuroma.

Chronic Lower Back Pain

If you have a slight leg length discrepancy or asymmetrical arches, your pelvis will tilt to compensate. Custom insoles can balance your gait, leveling your pelvis and providing immediate relief to your lower back.

What to Expect: Our Calgary Orthotics Process

Getting fitted for custom orthotics at Shephard Health is a comprehensive, clinically driven process designed to ensure a perfect fit.

  1. Biomechanical Assessment & Gait Analysis: We don't just look at your feet. We watch you walk, assess your joint mobility, and evaluate your overall posture to understand exactly how your body moves.
  2. Precision Casting: We take a highly accurate, three-dimensional mold or digital scan of your feet in their optimal, neutral position.
  3. Custom Manufacturing: Your unique biomechanical data is sent to a specialized orthotic laboratory where your custom insoles are fabricated using durable, high-quality materials.
  4. Fitting and Footwear Advice: Once your orthotics arrive, we ensure they fit perfectly into your everyday or athletic shoes and provide you with a gradual break-in schedule.

Frequently Asked Questions About Custom Insoles

Investing in your structural health is an important decision. Based on the questions we receive most often at our Calgary clinic, here is what you need to know about custom orthotics.

Yes, in the vast majority of cases, custom insoles are covered by Canadian extended health insurance plans (such as Sun Life, Manulife, Great-West Life, and Alberta Blue Cross). Because they are prescription medical devices dispensed by a qualified healthcare professional, most policies offer substantial or full coverage. We highly recommend checking your specific benefits booklet for your exact orthotics coverage limits and whether you require a prior prescription from a medical doctor.

The cost of custom foot orthotics typically ranges between $400 and $600. This fee encompasses the comprehensive biomechanical assessment, the 3D casting process, the laboratory manufacturing, and the final fitting appointment. When you factor in extended health insurance coverage, the out-of-pocket cost for patients is often minimal or completely covered.

Absolutely. While they require a higher initial investment than drugstore inserts, custom insoles are structurally corrective medical devices. By fixing the root cause of your biomechanical dysfunction, they can help you avoid expensive physical therapies, daily reliance on pain medications, and even invasive joint surgeries later in life. For anyone suffering from chronic foot, knee, or back pain, the return to a pain-free, active lifestyle makes them incredibly worthwhile.

Yes, custom insoles are widely considered the gold standard for treating plantar fasciitis. Plantar fasciitis is almost always caused by mechanical overload usually a collapsing arch that excessively stretches the fascia band. Custom orthotics are built to perfectly support your arch and cup your heel, absorbing shock and removing the mechanical strain so the inflamed tissue can heal.

The lifespan of custom insoles depends heavily on your activity level, body weight, and the type of materials used (rigid vs. accommodative). On average, a high-quality pair of custom orthotics will last between 1 to 3 years of daily use. We recommend bringing them in for an annual check-up during your regular clinic visits to ensure the structural integrity remains optimal.

Step Into a Pain-Free Life at Shephard Health

Don't let faulty foot mechanics dictate your quality of life. Get to the root cause of your pain with expert biomechanical care.

Contact

© 2026 Shephard Health. All Rights Reserved.

Request a Booking

Please fill out the form below and we will get back to you as soon as we can.
Service
Service